The Role Of Marketing Analytics For CRM: Customer-Centric Intelligence

The Role Of Marketing Analytics For CRM: Customer-Centric Intelligence

Customer relationship management (CRM) is much more than just data collection and contact management in today’s changing business environment. It now serves as the strategic foundation for initiatives in marketing, sales, and customer service. Businesses are turning to marketing analytics to fully realize the potential of CRM and promote long-term expansion. The art and science … Read more